Hi Priya, our CRM agreement renews on February 1 and we'd like to revisit the terms before then.
We're paying for 40 seats, and 31 are active. We've also received a quote from another provider at a noticeably lower per-seat price. We'd like to stay with you, and we'd consider a two-year term at 32 seats if the pricing reflects that. Could you send an updated proposal by the 15th?